Inside Audible's customer-obsessed product development

Thursday, May 21, 2026
Retention, Loyalty & Experience
Format: Fireside Chat

As Head of Apps & Engagement at Audible, Jeremy Strauser leads the product teams responsible for creating and enhancing the features that millions of global listeners interact with daily. In this session, Jeremy takes attendees behind the scenes of how Audible builds products that keep listeners coming back.

Attendees can expect:

  • A look at Audible's customer-obsessed approach to product development and the philosophy that drives every feature decision
  • Real examples of how a user-first mindset drives innovation across iOS and Android, wearables, automotive, and beyond
  • Actionable takeaways for building in-app experiences that drive long-term loyalty
Speakers
Jeremy Strauser
Jeremy Strauser, VP / Head of Apps & Engagement - Audible