Proven tactics to unlock better retention through activation

Tuesday, May 19, 2026
How Giants Scale Kickoff Summit

Improving retention becomes exponentially harder as a product matures. By the time churn shows up in your metrics, most of the damage is already done. This talk focuses on the highest-leverage point in the funnel: activation. Jacob shares proven, practical tactics for shaping user behaviour early, improving onboarding outcomes, and setting up retention before users ever have a chance to disengage.

Speakers
Jacob Rushfinn
Jacob Rushfinn, Author/Founder - Retention.Blog